Privacy Policy

The data controller

The data controller responsible for the processing of your personal data:

• Company name: Synetra Group s.r.o.
• Company registration number (IČO): 57473145
• Registered office: Dunajská 8, 811 08 Bratislava – Staré Mesto borough, Slovakia
• Contact: contact@nexoralast.com

Hereinafter: Data Controller.

The processing of personal data is carried out in accordance with the General Data Protection Regulation (GDPR) of the European Union and the applicable data protection laws of the Slovak Republic.

Scope of the processed data

Through the contact form on the Website, we process the following data:

• Full name (required)
• E-mail address (required)
• Company name (optional)
• Area of interest, namely the selected services (required)
• Message text (optional)

Acceptance of the Privacy Policy is required to submit the form.

Purpose of data processing

The provided data are processed exclusively for the following purposes:

• Receiving, processing, and responding to your inquiry
• Maintaining contact and communication in connection with your inquiry
• Preparing possible service cooperation

Legal basis for data processing

The legal basis for data processing is Article 6(1)(b) of the GDPR, taking steps prior to entering into a contract, and Article 6(1)(f) of the GDPR, legitimate interest related to responding to inquiries and establishing business contact.

Transfer of data to third parties

The provided data are not transferred to or sold to third parties. The data are stored exclusively for communication purposes. The use of a data processor may take place solely for the technical operation of the Website and the e-mail system, subject to appropriate data protection safeguards.

Storage period of the data

The data provided during contact are retained only for as long as necessary to respond to the inquiry and maintain communication. Thereafter, or if no cooperation is established, the data are deleted unless their retention is required by law.

Analytics tools and cookies

We use third-party analytics tools to measure and improve the operation of the Website. These are activated only if you consent to analytics cookies in the cookie banner.

• Google Analytics 4 (Google Ireland Limited): aggregated traffic and usage statistics. Data processed: pseudonymous identifier, approximate location derived from the IP address, device and browser data, pages viewed.
• Microsoft Clarity (Microsoft Ireland Operations Limited): aggregated behavioural analytics used to improve usability (clicks, scrolling, session replay). Input field contents are automatically masked by the service.

The legal basis for this processing is your consent (Article 6(1)(a) GDPR). Until you consent, these tools store no analytics cookies (Google Consent Mode defaults to "denied").

You may withdraw your consent at any time by deleting the cookies stored in your browser; the analytics tools will then no longer load.

These providers may transfer data outside the European Union, primarily to the United States, on the basis of the EU-U.S. Data Privacy Framework or the European Commission's standard contractual clauses.

Rights of the data subject

You may exercise the following rights regarding your personal data:

• Access to your processed data
• Rectification of the data
• Erasure of the data
• Restriction of data processing
• Objection to data processing
• Data portability
• Withdrawal of consent at any time where data processing is based on consent

To exercise your rights, please contact us using the contact details above.

Data security

The Data Controller applies appropriate technical and organizational measures to protect personal data in order to prevent unauthorized access, alteration, transmission, disclosure, deletion, or destruction.

Legal remedies

If you believe that the processing of your personal data violates the law, you may lodge a complaint with the competent supervisory authority. The supervisory authority in Slovakia is:

Úrad na ochranu osobných údajov Slovenskej republiky, Hraničná 12, 820 07 Bratislava, Slovakia. Website: dataprotection.gov.sk

You may also contact the supervisory authority of the Member State of your habitual residence.

Modification of the policy

The Data Controller reserves the right to modify this Privacy Policy. The current version is always available on the Website.